Q: Do You Ship Internationally ?

Currently, we only operate in the UK market. Due to the effects that were caused by Brexit, small businesses like our own were affected and therefore now are only able to ship in the UK.

Q: What is the difference between Pure Perfume, Eau de Parfum Spray?

 

The differences are simply a matter of the amount or concentration of oils in the fragrance. The highest concentration is in pure perfume (or parfum). Next would be Eau de Parfum, then Eau de Toilette, and finally Eau de Cologne. Some manufacturers make a solid perfume, solid perfume is as strong as a pure perfume however it is in a gel-like consistency.

 

Q: What is the difference between Eau de Toilette Spray, and Eau de Cologne Spray?

 

Eau De Toilette and Eau De Cologne are generally interchangeable, especially in Men's fragrances. After Shave has the least amount of oils. The higher the concentration the longer your fragrance will last, and the less you need to apply. 

 

Q: What is the difference between a splash and a spray?

 

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference. 

 

Q: Are all your products Authentic?

 

Of Course, we sell All 100% Authentic Products on our web site. We never sell anything other than Original Brand items on our website.

 

Our products are sourced from around the world, The products sold on our website may look slightly different from what you have at home, but the products are still 100% Authentic and Genuine and produced by the original manufacturer for that particular brand. For example, a product sold in the US may differ in appearance from the same product sold in France or Japan, but the product is still Authentic.

 

Freshness is also 100% guaranteed as we keep all our stock in a temperature controlled environment prior to shipping and subject to regular quality control checks.

 

 Q: Is it possible to gift wrap the order I have placed? 

 

Yes of course, we do gift wrapping and it is Free of Service. 

 

Q: I do not know where to put the promotion code?

 

Promotion codes have to be entered at the time of placing the order. They cannot unfortunately be added on after the order process has been completed.

 

Q How do I cancel the order ?

 

Please check our customer service for the cancellation your order. All information can be found on the Contact Us page at the bottom of our website. There, you will find a number and an email to contact us. We please ask that you do this as soon as possible to solve your issue. This is because, we will not be able to cancel your order once it has been despatched. If this has happened, you will need to return the item after it has been delivered to you. You have 14 days from the receipt of your order to notify us if you wish to return it.

 

Q: What kind of Payment Methods are you currently using?

You can use any of the payment methods listed below to purchase your order:

-MasterCard
-Visa
-PayPal
-Google Pay

Q: What best offers we offering to our customers?

We update our website frequently so that we can offer our customers the best deals and prices in the market. We advise you to regularly check our Sales section for any new deals, which might include big discounts on your most desired fragrance. 

We also offer a generous £5 coupon for your first order with us. Plus, with every order you will receive a two FREE gift samples from us, from a selection that you can choose at checkout. To show how much we appreciate your order, we also offer free shipping for orders over £60 pounds. 

We also strongly encourage you to contact us via telephone or email for any special offers we might have for the fragrances you have in mind.

Q: What if there is an item I am after but cannot seem to find it on your website?

We strongly advise you to contact us on our store Phone :-  0208 567 4488 / 0208 567 6688

For International Customer : 00442085674488 / 00442085676688 or send us the E-Mail:- info@perfumewarehouse.co.uk, for any queries you may have. 

Some items that we stock in-store may not yet be available online. Therefore, by calling us, we can check for you and place your order over the phone and make your transaction with us feel much more appreciated with us.